Scott Chen - Chief Operating Officer for Urban Retail Asia, LLC
Scott Chen is Chief Operating Officer for Urban Retail Asia, LLC based in Shanghai. Mr. Chen oversees all operations including Business Development, International Leasing and Mall Operations.
Mr. Chen brings over 26 years experience in the retail industry to Urban on both the landlord and tenant side of the business. He has worked on a wide variety of projects in the United States and abroad.
From 1983 to 1989 Mr. Chen worked for McDonald’s Taiwan and was one of six individuals selected to train in the United States for a full year. During his time at McDonald’s, Mr. Chen worked his way up to Director of Operations.
In 1989, Mr. Chen was recruited by Toys R Us Taiwan, where he was the General Manager for the operations for the entire nation. Mr. Chen oversaw Merchandising, Distribution, Purchasing, Human Resources, Marketing and Accounting for Toys R Us.
In 2002, Mr. Chen became Vice President of Taipei 101 Mall, a 65,000 square meter luxury shopping center housed in the world’s tallest building. Mr. Chen oversaw retail management and leasing services as well as operational, leasing and marketing consultation services for the shopping center, comprised of 185 shops in total, including 40 food court operators, nine themed restaurants and six cafes.
Mr. Chen holds a Bachelor’s degree in Food Science and Nutrition from Fu-Jen Catholic University of Taipei, Taiwan as well as a Master’s degree in Institutional Management from the University of Southern Mississippi. Mr. Chen also served in Taiwan’s military from 1977-1979. He is a part-time lecturer at the University of Taiwan and has spoken on the topics of Chain Store Operation, Customer Satisfaction, Employee Training, Marketing and Shopping Center Management.